Privacy Policy
Effective date: April 12, 2026
Last reviewed: April 12, 2026
Fabian Lorde takes the privacy of every person who contacts this practice with the utmost seriousness. This policy explains clearly and plainly what information is collected, how it is used, and what your rights are. It is written in plain language — not legalese — because transparency is a value of this practice.
Who we are
This privacy policy applies to the private therapy practice of Dr. Fabian Lorde, LCSW, PhD, operating under the name Hevenmind Therapy, located at 148 West 37th Street, Suite 12A, New York, NY 10018.
Fabian Lorde is the sole data controller for information collected through this website and through the practice's clinical operations. For any privacy-related questions, you may contact him directly at privacy@drfabianlorde.com.
This website is operated for informational and enquiry purposes only. Submitting an enquiry through this website does not create a therapeutic relationship — that relationship is established only through a signed Informed Consent agreement at the commencement of formal therapy.
Therapeutic confidentiality
Your name and email address when you submit an enquiry or book a consultation
Your phone number, if you choose to provide it
The content of any message you send through the contact form
Your session preference (in-person or online) and available times
Your email address if you subscribe to a newsletter or download a resource
Payment information processed securely through our third-party payment provider — this is never stored on our systems
Therapeutic confidentiality
Confidentiality is the foundation of therapeutic work. Everything discussed within a therapy session is confidential and will not be shared with any third party without your explicit written consent, with the following legally mandated exceptions:
Your name and email address when you submit an enquiry or book a consultation
When there is a reasonable suspicion of child abuse or neglect, as required by mandatory reporting laws
When disclosure is required by a valid court order
When disclosure is required for professional supervision or consultation — in which case your identity will be anonymised wherever possible
Your email address if you subscribe to a newsletter or download a resource
Payment information processed securely through our third-party payment provider — this is never stored on our systems
These exceptions and their implications are discussed fully in the Informed Consent agreement signed before therapy begins. Any questions about confidentiality can be raised at any time during the therapeutic relationship.
Contact & complaints
If you have any questions about this privacy policy, how your information is handled, or wish to exercise any of your rights, please contact us:
Email:
privacy@drfabianlorde.com
Post:
Dr. Fabian Lorde, 148 West 37th Street, Suite 12A, New York, NY 10018
Response time:
Within 30 days of receipt
If you are unhappy with how your complaint is handled, you have the right to lodge a complaint with the relevant supervisory authority. In New York State, data protection complaints may be directed to the New York State Attorney General's office or, for HIPAA-related concerns, to the U.S. Department of Health and Human Services Office for Civil Rights.
Let’s begin
